Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me

Customer Service

(408) 321-2300

Home>Getting Around>Safety>Transit Safety

Transit Safety

VTA makes safety a top priority and is always evaluating processes, procedures and features of our system to improve safety and to adapt to changing safety needs. This section of our website is dedicated to educating the public on some of the safety features and programs that are in place to help ensure we are operating safely and to share information about what riders, pedestrians and motorists can do help ensure their own safety.


Riding the bus helps to reduce traffic congestion, car emissions, and stress, but it’s important to always be safe when using the system. VTA instructs operators on how to be safe while driving and we ask riders to act in a safe manner as well. Here are some good safety practices to follow...


Light rail is a great way travel. Trains are fast, operate along a dedicated right of way and often get traffic signal priority to help speed you along your way. Though riding light rail is a very safe form of transportation, passengers should be aware of their surroundings and practice good safety behaviors found here... 


At VTA, we know that our riders are sometimes the first to observe safety concerns, suspicious activities and medical emergencies, so VTA has developed a new app for the iPhoneAndroid and the iPad. By downloading the FREE, VTAlerts app, you will have the ability to call 911 in the event of an emergency or instantaneously report safety concerns directly to VTA Transit Security while traveling on our system. The “test” function even allows you to try out the app prior to being witness to a real emergency situation.

VTAlerts allows you to report the following:

  • Crime in Progress
  • Medical Emergency
  • Unattended Bag or Package
  • Assault or Fight
  • Robbery or Theft
  • Vandalism
  • Safety Concern
  • Suspicious Activity

VTA Solutions that move you...SAFELY!

With Us:

Notices & Service Alerts

Last update: 03/20/2018

VTA Service Impacts: due to Levi's Stadium Event 3/23

Reroute of various bus lines due to events in San Jose & Santa Clara: please take a moment to see how your commute may be affected 3/24

Light Rail Service Impacts, 4/7-4/8: Bus bridge between Baypointe and Civic Center stations, serving all light rail stations in between.

April Service Changes: take effect on Monday, April 9, 2018