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Avaya Stadium Service Updates

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As the San Jose Earthquakes’ 2018 soccer season begins, here’s how soccer fans can get to and from Avaya Stadium:

  • Line 10 (free airport flyer) bus service will operate on a regular schedule.*
  • Passengers on bus Lines 22, 32, 60, 81 or 522 can use the pedestrian tunnel at the Santa Clara Caltrain Station on El Camino Real between Railroad and Benton. It provides fans with a safe path to the stadium.
  • Those riding Caltrain to the Santa Clara Caltrain Station can also use the pedestrian tunnel.
  • The San Jose Earthquakes have also shared their 2018 transportation plan. We encourage you to plan ahead and allow for extra travel time.
For help planning your trip to Avaya Stadium, contact VTA Customer Service at 408-321-2300 or email customer.service@vta.org.

*  Please note that on Saturday, March 3, light rail service will not operate between Baypointe and Civic Center stations due to construction. Riders will need to take a bus bridge instead of light rail to the Metro/Airport Station to connect to Line 10.

VTA’s Special Event Policy

As new venues and stadiums were coming on-line, VTA was providing augmented service for special events outside of our normal operating plan (i.e. more frequency, additional vehicles, and operators).

Because VTA has a responsibility to meet the needs of its regular passengers and to ensure that its service is sustainable and cost-effective, the VTA Board of Directors adopted a Special Event Service Policy in June 2017 that allows VTA to be reimbursed by the venue for any augmented service being provided.
 
We offered to provide increased service to Avaya with additional buses on Line 10 (providing frequency every 10 minutes instead of 30, before and after the game), and an express, direct bus route (Line 231) running from downtown San Jose to Avaya Stadium. Avaya chose not to request and pay for this extra service so we will continue to offer regular service to the stadium on game and event days.
 
Last season, VTA carried between 200-300 riders on Line 231 and anywhere between 400 and 900 riders on Line 10 per game. To put this into perspective, VTA averages 70,000 riders on Saturdays and 130,000 riders on an average weekday.





 

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