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Bus Performance

    BUS OPERATIONS FY 2015
Annual
FY 2016
Annual
FY 2017
Annual
FY 2018
II Quarter
Met Goal? FY 2018 Goals
    Total Boarding Riders (in millions) 32.62 32.20 29.06 14.29 No >=                     14.56
    Average Weekday Boarding Riders 106,214 104,009 94,740 93,189 No >=                   95,000
    Boardings per Revenue Hour 25.1 24.7 21.4 21.1 YES >=                       20.1
    Percent of Scheduled Service Operated 99.64% 99.60% 99.62% 99.63% YES >=                 99.50%
    Miles Between Major Mechanical Schedule L​oss1 9,890 10,011 10,579 12,402 YES >=                     8,000
    Miles Between Chargeable Accidents 78,449 153,146 102,623 88,555 No >=                   99,258
    On-time Performance 85.6% 85.8% 86.3% 85.4% No >=                   92.5%
    Operator Personal Time-off 7.2% 7.6% 8.3% 10.6% No <=                   10.0%
    Maintenance Personal Time-off 6.0% 5.5% 6.9% 5.8% YES <=                     8.0%
    Passenger Concerns per 100,000 Boardings 21.3 22.4 23.9 21.1 No <=                       11.8
Note: Ridership goals were developed using budget projections
1 Mechanical failure that prevents the vehicle from completing a scheduled service due to limited vehicle movement or safety concerns
2 Goal is no more than one chargeable accident per year