Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me


Customer Service

(408) 321-2300

customer.service@vta.org


Home>Getting Around>Safety>Campaigns

Campaigns

Dying to Catch the Bus? Dying to Catch the Train?
Dying to Pass the Bus? Dying to Pass the Train?









 

Respect Drives Us

 
 


Route maps are available on VTA vehiclesAt VTA, our goal is to provide customers with a safe, comfortable trip every time they ride our system. Clean vehicles, reliable service, and nice amenities like WiFi on the light rail, are just a few things that can make taking transit an enjoyable way to get around our county.

One thing that can quickly detract from this pleasant environment is someone on board the vehicle, or at a bus stop or station platform that does not care how his/her behavior or words affect fellow passengers or the vehicle operator.

This disrespect for the rights of others can quickly escalate from a mere annoyance to a highly volatile situation that can threaten the safety of our system. For this reason, VTA is launching a campaign, “Respect Drives Us” to reinforce the VTA Code of Conduct while riding on our system, as well as to remind customers of things they can do when they find themselves in such a situation.

Light rail stations feature system mapsAs the campaign progresses in the coming months, we will highlight various situations that passengers and VTA staff may encounter, and how to respond. We will describe specific steps that can be taken to restore the peace and, if needed, to summon assistance. Situations will include bullying, harassment, noise, and vandalism.

senior priority seatingFor the safety and comfort of our operator and all who ride our buses and trains, we are asking for your commitment and support for this campaign. We hope you will visit our website to find out more about the campaign, as well as to share your suggestions for ensuring a pleasant time on VTA.
 

Connect
With Us:

Notices & Service Alerts

Last update: 08/18/2017

Reroute of Line 63: in San Jose due to construction 8/18 & 8/21

WB Camden at Leigh Temporary Bus Stop Closure: Damage to the concrete curb and sidewalk will be repaired.

Temporary Bus Stop Closure: for Line 68 SB 8/21 - 2/23

Temporary Bus Stop Closure: for line 10 EB and 304 SB 8/21 - 9/15