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Agenda Item # 10

  Date: September 24, 2007
  Committee Meeting Date: October 10, 2007
  Board Meeting Date: N/A
  ACTION    ___      DISCUSSION   ___ INFO   X

BOARD MEMORANDUM

TO: Committee for Transit Accessibility
 Santa Clara Valley Transportation Authority
 Board of Directors
  
THROUGH:Michael T. Burns
 General Manager
  
FROM:Donald A. Smith, Jr.
 Chief Operating Officer
  
SUBJECT: Committee for Transit Accessibility (CTA) Motion Tracking Information


FOR INFORMATION ONLY

BACKGROUND:

At the CTA’s August 2007 meeting, the Committee was provided a memorandum regarding motions that have been adopted and any resulting actions taken by the Board of Directors or staff.   In response to the Committee’s request to be provided with this information again, this memorandum presents the summary table of CTA motions and respective actions taken by staff and the Board of Directors between March 2005 and September 2007.

DISCUSSION:

The attached motion-tracking table is maintained by Accessible Services staff to record and monitor the status of CTA actions and respective staff and Board responses.   The motion-tracking table is periodically provided to the CTA.   The motion-tracking table was previously distributed to the CTA on January 30, 2007 and on August 8, 2007.

CTA requested that this form be presented to the committee on a monthly basis.   The CTA’s agenda will be updated to reflect this.   An additional column will be added to the matrix to show the status of items as action is taken.

 

 

CTA Item Status of Item CTA Action

V T A Board/Staff Action

September-07

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

August-07

7. Hiring of Advisory Committee Members as Consultants or Employees

Referred to TP&O October 2007

Motion, Second, Carried (Morrow/ Julian) to recommend that if a member sits on V T A's Advisory Committee and plans to accept a consultant position then the member must relinquish their seat as a V T A Advisory Committee member.

Randy Tamez, CTA Chair, presented this item at the August Transit Planning and Operations (TP&O) meeting.  The chair of the TP&O committee asked staff to come back with recommendations to address the issue of V T A compensating its committee members for services.  Staff prepared a memo that will be presented at the October TP&O meeting regarding this matter.

August-07

10. Committee for Transit Accessibility (CTA) Motion Tracking Information

Matrix was updated to add this status update column Sept 2007

Motion, Second, Carried (Slack/Stahl) to recommend that every item tracked in the CTA motion tracking that the status report include: a) if it is going forward to the Board and b) if not, why.

Accessible Services staff will continuously update the this form as action is taken on CTA motions and present to the CTA on a monthly basis. Effective September 2007, an additional column was added so that the status of the motion can be indicated on this form.

July-07

6. Mainstreaming of Individuals with Disabilities into V T A

Referred to TP&O October 2007

Motion, Second, Carried (Julian/Gouveia) to support Chairperson Tamez response to Agenda Item # 6. Mainstreaming of Individuals with Disabilities into V T A and forward the information to the Board of Directors.

Randy Tamez, CTA Chair, made a request to the Administration & Finance Committee (A&F) that this item be placed on their agenda.  The Committee referred the item to the TP&O committee.  The CTA chair was invited by the TP&O chair to speak to the committee at its October meeting regarding CTA concerns.

July-07

6. Mainstreaming of Individuals with Disabilities into V T A

Agendized  October 2007 as requested by CTA

Motion, Second, Carried (Julian/Gouveia) to request that Mainstreaming of Individuals with Disabilities be placed on CTA's Regular Agenda as a reoccurring item to allow for Committee discussion and assist V T A to integrate working with individuals with disabilities into V T A as a whole.

Effective October 2007, this item will be agendized monthly as requested by the CTA.

July-07

8. Accessible Document Training

Draft policy presented October 2007

Motion, Second, Carried (Julian/Morrow) to recommend establishing an Accessible Document Training Subcommittee to attend Accessible Document Training and provide reports and updates to the CTA Committee.

V T A has several internal working groups addressing the issue of creating policy and training for accessible documents.  CTA will receive a presentation on the draft V T A Accessible Document Policy at its October meeting. 

July-07

12. Chairperson's Report

Items agendized effective August 2007

On order of Chairperson Tamez, there being no objection, the Committee requested that City of San Jose DAC and City of Santa Clara ADA Reports be placed on CTA's Regular Agenda as standing reports. 

Reports for the City of San Jose DAC and City of Santa Clara ADA committee were added to the CTA meeting agenda effective August 8, 2007.

June-07

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

May-07

5. Recommended Biennial Budget for Fiscal Year 2008 and 2009

Unapproved minutes to Board of Directors June 07

  Motion, Second, Carried (Morrow/Julian) to review and recommend that the V T A Board of Directors approve the Recommended Biennial Budget for Fiscal Year 2008 and 2009.

The V T A Board of Directors approved the Biennial Budget for Fiscal Years 2008 and 2009.  It was presented to the Board of Directors that members of the CTA endorsed the budget.

May-07

6. Fare changes proposed for implementation in July 2007 and September 2007

Unapproved minutes to Board of Directors June 2007

Motion, Second, Carried (Julian/Eljas) to support the proposed fare changes and request V T A staff to look at reducing all fares especially for people with low income.

The V T A Board of Directors approved the fare reductions that were effective September 1, 2007.  It was presented to the Board of Directors that members of the CTA endorsed this action and that they wanted deeper fare reductions.

May-07

7. Project Priorities for the FY 2008 Countywide Transportation Development Act (TDA) Article 3 Program

Unapproved minutes to Board of Directors June 2007

Motion, Second, Carried (Julian/Rhodes) the Committee for Transit Accessibility cannot endorse the FY 2008 Transportation Development Act Article 3 project priorities due to lack of information provided to the committee.

This action was noted in the unapproved minutes from each advisory committee included on the Board of Directors monthly agenda. 

April-07

5. V T A Organizational and Financial Assessment

Phase I presented June 2007 and Phase II presented Sept 2007

MSC (Morrow/Grant) to provide CTA with a work plan for the contractual agreement between V T A and Karen Antion Consulting, LLC that would include Karen Antion's work history.

Staff presented an Organizational and Financial Assessment Work Plan for Implementation Support report at the CTA's June 13, 2007 meeting.  Phase II of KAC Workplan was presented September 12, 2007.

March-07

6. Bus Stop Location Annunciator Information Update

Unapproved minutes to Board of Directors April 2007

Motion, Second, Carried (Morrow/Stahl) to recommend that the Board of Directors review and reevaluate the contract as it pertains to the Best Practices to determine if the contractor has fulfilled the obligations toward V T A and V T A's customers.

Staff presented follow-up information about work being done with the annouciator system vendor to improve its functioning at the May 9, 2007 CTA meeting. The CTA's March 2007 minutes were presented at the April 7, 2007 Board of Director's meeting as an information item.

March-07

10. Lifeline Transportation Program

Unapproved minutes to Board of Directors April 2007

Motion, Second, Carried (Julian/Morrow) on a vote of 11 Ayes to 0 Noes to 1 Abstention to review and recommend that the Board of Directors approve a revised scope and grant amount for the City of San Jose's Auto Repair Assistance Program (ARAP) in the amount of $75,000 and issue a new Call-For-Projects (CFP) for the Lifeline Transportation Program. Second Vice Chairperson Rhodes abstained.

The CTA's March 2007 minutes were presented at the April 7, 2007 Board of Director's meeting as an information item.

February-07

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

January-07

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

December-06

4.  Accessible Services Customer Comment Summary Information

Item referred to Customer Service December 2006

Motion, Second, Carried (Morrow/Rhodes) to recommend that it be standard practice when V T A Customer Service representatives receive a call from a customer regarding a complaint the customer would be asked if they would like a call back, if "yes" then Customer Service calls the customer back with a resolution within 30 days. 

Staff forwarded this request to Customer Service staff.

December-06

11.  Board of Directors Report

Mrs. Cindy Chavez was presented with a certificate at the December 2006 Board meeting.

Motion, Second, Carried (Rhodes/Julian) to recommend that the CTA Committee present Ex-Officio Board Liaison Cindy Chavez with a Certificate of Appreciation at the December 14, 2006 Board of Directors Regular Meeting for her diligent work on CTA and V T A Board of Directors.

The General Manager and Board Vice Chairperson Chu presented the award at the December 2006 Board of Director's meeting to Chairperson Chavez and acknowledged her assistance and contributions as CTA Board Liaison Ex-Officio Member.  CTA Chairperson Morrow thanked Chairperson Chavez on her leadership and for crafting a new Paratransit Program. 

November-06

10. Technology in Transit

Item was referred to MTC November 2006

Motion, Second, Carried (Tamez/Morrow) on a vote of 11 Ayes to 0 Noes to 1 Abstention to support a motion to the V T A Board of Directors to look into including paratransit services into the TransLink Program System.  Members Eljas abstained.

MTC staff presented a report on the Translink Program at the January 2007 CTA meeting and noted the CTA's comments regarding the inclusion of paratransit.

November-06

11. Operator Training

Staff took note of CTA's request.

Motion, Second, Carried (Tamez/Jensen) that the CTA Committee request that V T A provide written material presentations and not verbal presentations. 

Recommendation forwarded to staff.  Staff will aim to prepare written reports for presentations to the CTA.  However, some situations may require verbal reports.

October-06

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

September-06

9. CTA Member Tamez electronic mail (e-mail) of July 8, 2006

Item was referred to Fiscal Resources September 2006

Motion, Second, Carried (Tamez/Gouveia) that CTA requests that the V T A Board of Directors investigate V T A's accounting methods, practices, and cost accounting as it relates to accessible services, paratransit and National Transit Database (NTD) reporting.

Staff presented detailed information about the NTD Audit at the January 2007 CTA meeting.

August-06

10. 2005 - 2006 V T A Passenger Survey

Item was referred to CMP August 2006

Motion, Second, Carried (Morrow/Grant) on a vote of 10 Ayes to 0 Noes to 1 Abstention to recommend that the next On-Board Survey create a question that targets persons with disabilities with a sense of sensitivity.  Member Julian abstained. 

Staff forwarded this request to Congestion Management Program Transportation Planning staff.

July-06

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

June-06

8. National Transit Database (NTD) Reporting and Paratransit Services

Item was referred to Fiscal Resources June 2006

Motion, Second, Carried (Tamez/Gouveia) to motion that Given that V T A receives funding for their programs from different sources, it is a fundamental need of this business to segregate changes to assure proper billing to their programs.  It is unacceptable that V T A has just now acquired sound accounting methodologies in 2005 to prevent improper cost allocation and erroneous reporting of their financial data to the federal government.  Therefore, the historical changing must have been accurate.  Given that the historical charging must have been accurate, please provide CTA with a headcount report, indicating the position and salary (names may be withheld) of each of the individuals charging Paratransit to total the dollar amount in question.  Fiscal Year 2005 is an acceptable starting point.

Staff presented NTD/Financial Reporting information at the September 2006 CTA meeting.

June-06

9. FY 2006 Third Quarter Transit Operations Performance Report (July 1, 2005 - March 31, 2006)

Item was referred to Operations June 2006

Motion, Second, Carried (Grant/Rhodes) to motion that V T A provides the Committee with the system cost per total hours of the other local transit agencies as a basis. 

Staff presented this information at the October 2006 CTA meeting.

June-06

9. FY 2006 Third Quarter Transit Operations Performance Report (July 1, 2005 - March 31, 2006)

Item referred to Operations June 2006

Motion, Second, Carried (Eljas/Tamez) to make a motion that the Committee requests that Mr. Burns create a small forum of individuals from CTA and V T A to change the culture of how people are viewed in the disabled and paratransit community.

Discussion about the formation of the recommended committee will be placed on the March 2007 CTA agenda.

May-06

10. Chronology of Events Leading to Small-Capacity Vehicle Agreement with the Amalgamated Transit Union (ATU)

CTA action referred to Board of Directors.

Motion, Second, Carried (Tamez/Morrow) to make a motion to the Board of Directors that they require V T A to bring all service changes, program changes, or improvements to the CTA Committee before they move forward.

Recommendation forwarded to General Manager and Executive Staff.  The Board received recommendation when the CTA unapproved minutes were submitted to the Board as a CTA report in their June 2006 Board packet.

April-06

4. Board of Directors Report

CTA action referred to Board of Directors.  Staff responded to CTA request.

Motion, Second, Carried (Jensen/Rhodes) to recommend that staff provide the Committee the information to bring paratransit in-house, including an accounting of all-meeting dates, minutes, records of meeting room reservations, etcetera, especially the discussions held with ATU Local 265 Executive Board.  Copies of grant requests for the purchase of vehicles between the dates of 2003 to the present will also be provided to the Committee.  Additionally, CTA would like a copy of the timeline, as requested by Board Member Chavez from Mr. Tucker in one week's time.  This should include discussions, memos, and teleconferences within all V T A departments that were involved in the efforts to look at bringing paratransit in-house.  This timeline should be distributed to CTA Members via electronic format and mail.

Staff provided a report to the May 2006 CTA meeting and the Board of Directors documenting the chronology of events leading to the agreement with the ATU to implement small capacity vehicle operations and V T A's partnership with Outreach.

April-06

5X. RFP for Organizational and Financial Assessment Consulting Services

CTA action referred to Board Chair and Board Secretary.

Motion, Second, Carried (Tamez/Gouveia) to recommend that the CTA Committee be included in the RFP process.

Staff provided request to Board Secretary's Office to forward to Board Chair.

March-06

8. Transportation Supervisor Information

CTA action referred to staff..

Motion, Second, Carried (Grant/Julian) to recommend that V T A reinstate the 800-telephone number for customers to call to report non-operating lifts.

Staff is reviewing SOP to address alternative transportation to respond to lift failures when the following bus is more than 30 minutes away.

February-06

9. Bus Mobility Device Securement Policy

Staff responded to CTA request.

Motion, Second, Carried (Grant/Rhodes) to recommend that V T A will provide a detailed Securement and Americans with Disabilities Act (ADA) awareness sensitivity training demonstration to CTA.

Staff provided a presentation to the May 2006 CTA meeting about V T A Operator training programs.

January-06

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

December-05

9. Paratransit Eligibility Certification Program Modifications

CTA action referred to Board of Directors.

Motion, Second, Carried (Morrow/Rhodes) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to endorse the Paratransit Eligibility Certification Program Modifications.

At the April 2006 Board meeting, the Board approved the Paratransit Eligibility Certification Program Modifications to be implemented July 2006.

November-05

No Motions Made/Passed

No Item

No Motions Made/Passed

No Motions Made/Passed

October-05

11.  Bus Mobility Device Securement Training Program

CTA action referred to Board of Directors.  Staff responded to CTA request.

Motion, Second, Carried (Bruntz/Morrow) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to recommend to V T A Board of Directors to develop and implement an educationally sound assessment plan to field test operators on ADA compliance.

Referred to Board in Minutes.  V T A training staff will be invited to future CTA meeting to discuss operator training program.  Staff provided a presentation to the May 2006 CTA meeting about V T A Operator training programs.

September-05

Nominating Committee for Second Vice Chairperson for 2005

CTA action referred to Board of Directors.

Motion, Second, Carried (Marcillet/Rhodes) on a vote of 12 Ayes, to 0 Noes, to 0 Abstentions to elect David Grant for CTA Second Vice Chairperson for 2005.

Adam Byrnes represented V T A Board Vice Chairperson Cindy Chavez at the September 7, 2005 CTA meeting. Vice Chairperson Chavez gave a verbal report at the October 6, 2005 V T A Board about the September 7, 2005 CTA meeting.

August-05

Receive the Bus Mobility Securement Device Demonstration

CTA action referred to Board of Directors.

Motion, Second, Carried (Morrow/Bruntz) on a vote of 9 Ayes, to 2 Noes, to 0 Abstentions to recommend that CTA accept the recommendations stated by V T A staff and Securement Subcommittee team with the caveat that CTA Securement Subcommittee Task Force remain intact for at least one-year after implementation of the Mobility Securement Policy to monitor and address issues related to the implementation of the Mobility Securement Policy.  Members Grant and Stahl opposed. 

At the Sept 05 Board meeting - Board authorized the General Manager to execute a contract with Nor-Cal Mobility, Inc., the lowest responsible and responsive bidder, contingent upon a successful demonstration to satisfy technical requirements of the contract, for the purchase and installation of 831 bus mobility device restraint kits (two kits per bus, one curbside and one street side) for V T As active bus fleet of 415 buses, the cost per bus for this purchase and installation contract is $1,447 for a total cost of $600,383.   At the April 06 Board meeting - Board adopted the proposed policy to require all mobility device users, such as wheelchair and scooter users, to ride with their devices secured on V T A buses. The policy will have an effective date of January 1, 2007.

July-05

Discuss Paratransit Fares

CTA action referred to Board of Directors.

Motion, Second, Carried (Jensen/Rhodes) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to recommend ADA Paratransit Service be removed from the Farebox Recovery Ratio Policy and considered independently even though ADA allows for the increase, the fare increase is not required. 

At the July 21, 2005 Board Committee of the Whole, Staff reported the CTA's recommendation to revise the current fare policy that links the Paratransit Fare at two times the Adult bus cash fare. No Board action was taken.

July-05

Discuss Disability Services and Nova-Care Contracts (requested by CTA at 5/11/05 meeting)

CTA action referred to Board of Directors.

Motion, Second, Carried (Morrow/Rhodes) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to recommend sending cancellation notices to Eligibility Program contractor Disability Services Orthopaedic Hospital and to the Appeals Program contractor NovaCare prohibiting the extension of these contracts beyond June 2006 and initiate process with CTA to design and improve the Eligibility Program to help select a new Eligibility Certification contractor and scope of work to be operative by July 1, 2006.

At the July 21, 2005 Board Committee of the Whole, Staff advised the Committee of the Whole of the CTA's recommendation to send cancellation notices to Disability Services Orthopaedic Hospital to cancel their contract and the second recommendation was to initiate a phone interview process as soon as possible.  No Board action was taken.

July-05

Discuss Disability Services and Nova-Care Contracts (requested by CTA at 5/11/05 meeting)

CTA action referred to Board of Directors.

Motion, Second, Carried (Morrow/Rhodes) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to recommend as soon as possible to initiation of a phone interview for those remaining clients who have not yet been through the recertification process, which will make the process more convenient, more timely, and reduce costs to recertify existing clients and eliminate the need to provide transportation to the in-person interview.  Any recertifying client who wishes an in-person interview will be provided that option and free transportation.

At the July 21, 2005 Board Committee of the Whole, Staff advised the Committee of the Whole of the CTA's recommendation to send cancellation notices to Disability Services Orthopaedic Hospital to cancel their contract and the second recommendation was to initiate a phone interview process as soon as possible.  No Board action was taken.

May-05

Review/File the FY 05 3rd Quarter Paratransit Services Performance Report

CTA action referred to Board of Directors.

Motion, Second, Carried (Grant/Stahl) on a vote of 11 Ayes, to 0 Noes, to 1 Abstention to recommend to terminate the contract with Orthopaedic Hospital and NovaCare and allow OUTREACH to conduct the Paratransit Eligibility Certification Program Process.  Member Michels abstained.

At the July 21, 2005 Board Committee of the Whole, Staff advised the Committee of the Whole CTA's recommendation to send cancellation notices to Disability Services @ Orthopaedic Hospital to cancel their contract and second recommendation was to initiate a phone interview process as soon as possible.  No Board action was taken.

May-05

Review/Recommend to the Board proposed changes to the CTA Bylaws

CTA action referred to Board of Directors.

Motion, Second, Carried (Julian/Rhodes) on a vote of 12 Ayes, to 0 Noes, to 1 Abstention to recommend the CTA Bylaws allow election of a Chairperson, Vice Chairperson, and a Second Vice Chairperson to conduct Committee business.  Member Eljas abstained. Motion, Second, Carried (Stahl/Eljas) on a vote of 13 Ayes, to 0 Noes, to 0 Abstentions to recommend the CTA quorum be reduced to 9 Committee Members.

On August 4, 2005: Motion, Second, Carried (McHugh/Williams) to  amend the bylaws for the Committee for Transit Accessibility (CTA) to (1) add a Second Vice Chairperson, (2) add a V T A Board of Directors member as a non-voting ex-officio member, and (3) reduce the number of affirmative votes needed to pass an item to 9 from the current 11, which is a majority of the total membership.   At the September 1, 2005 V T A Board of Directors Regular Meeting Vice Chairperson Chavez volunteered to serve as Ex-Officio Non-Voting Board Liaison to CTA.  Vice Chairperson Chavez has identified Adam Byrnes, staff aide representing Cindy Chavez to attend CTA Meetings and provide a report to Vice Chairperson Chavez. Vice Chairperson Chavez will serve as Ex-Officio Non-Voting Board Liaison to CTA and will provide a report to V T A Board of Directors at V T A Board of Directors Regular Meetings.

March-05

Receive presentation by Disability Services @ Orthopaedic Hospital

CTA action referred to staff..

Motion, Second, Carried (Rhodes/Julian) to recommend that any presentation provided to CTA include a written report and be distributed to the Committee in an appropriate amount of time to review the information.

Recommendation forwarded to General Manager and Executive Staff.  The Board received recommendation when the CTA unapproved minutes were submitted to the Board as a CTA report in their April 05 Board packet.

 

 

Prepared by: David I. Ledwitz
  

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