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Fare Modifications for FY 2003-2004
Scott Buhrer, Chief Financial Officer, reported that VTA had the Business Review Team look at its operations last summer and noted that one of their key findings was that VTA should increase its farebox recovery ratio. Mr. Buhrer referred to the Ad Hoc Financial Stability Committee and noted that the consultants have also recommended that VTA should increase its farebox recovery ratio.
Mr. Buhrer reported that farebox recovery ratio is a very significant policy decision for the Board, because what it really is saying is explicitly, what percentage of the operations and maintenance costs should be paid for by the users of the system versus what percentage of the operating costs should be paid for by taxpayers.
Mr. Buhrer reported that VTA has a low average fare per boarding. He noted that VTA looked at how some of its numbers compared with other comparable agencies in the Bay Area as well as how they compared with other comparable agencies across the Country. Mr. Buhrer reported that the reason why VTA has a lower average fare per boarding, compared to other agencies, is because VTA has historically given much larger discounts for the youth and senior and disabled fare categories. Further, VTA has priced its monthly passes at a lower multiple than other comparable agencies.
Mr. Buhrer referred to the March 21, 2003 Board of Directors Workshop and noted that the Board of Directors felt that the impact of moving the discounts in the multiples to levels that would be indicated by referencing comparable agencies, resulted in too harsh of an impact on the senior and disabled.
Mr. Buhrer reported that VTA had proposed that the day passes for senior and disabled would be increased from their current level of $1.25 to $2.25 and monthly passes would be increased from $11 to $22.50. He reported that the Board of Directors directed staff to analyze the impacts of having the senior and disabled day passes at $1.75 and the monthly pass at $17.50.
Mr. Buhrer reported that the Board of Directors directed staff to look at other options that would potentially make up the revenue impact from reducing the senior and disabled fares. When VTA looked at that, the initial staff proposal was estimated to generate some $4.1 million in additional revenue. When VTA looked at the reduced revenue that would come from the modifications that the Board of Directors asked staff to look at, it was at $3.7 million. VTA then looked at what other changes that could be done that would achieve the $4 million target. VTA looked at increasing the adult cash fare to $1.75. The initial proposal was to increase the adult cash fare from $1.40 to $1.50. Moving the adult cash fare to $1.75 would generate approximately the $4 million target, but it had a lot of other unanticipated effects that were not desirable. Mainly, it would undercut some of the objectives that we had in terms of bringing the other discounts in line with where we thought that long-term VTA should be going. Further, it would have a much greater impact on the paratransit community, whose fares are all based on multiples of the adult cash fare. By law, the paratransit fares cannot exceed two times the adult cash fare. Mr. Buhrer clarified that is for basic paratransit services.
Mr. Buhrer reported that VTA offers a number of paratransit services that exceed the federal requirement. When offering services that exceed the federal requirement, for example, same day service or open returns, you are not limited in what you can price for the services. The Board of Directors went through an exhaustive process of the Paratransit Improvement Plan to determine what the premium service prices should be. What VTA found, when applying the $1.75, was that on one hand it helped make up the revenue target, but it certainly had a substantial impact on the paratransit community. VTA did not recommend the $1.75 change in the adult cash fare.
Mr. Buhrer noted that VTA looked at a more moderate approach and he referred to the revised staff alternative, which would move the day pass to $2 and the monthly pass to $20.
Mr. Buhrer reported that a number of public meetings have been held, noting the meeting tonight at 7:00 p.m. in Palo Alto. He noted that the comments received to date are similar to the reaction of the Board of Directors that the impact on the senior and disabled is inequitable.
Mr. Buhrer reported VTA received comments from the Committee for Transit Accessibility (CTA). He noted that the Chairperson of CTA was disturbed that VTA was proposing that ECO Pass would not extend to paratransit services for residential ECO Pass holders or San Jose State University. He noted that VTA is taking it under advisement.
Upon query of Chairperson Risch, Mr. Buhrer noted that staff is here tonight to solicit input as to the reaction to the fare proposals on the table. He noted that the fare proposal would come back to the May 2003 Standing Committees and Advisory Committees, and forwarded to the Board of Directors at their June 5, 2003 Meeting to be implemented August 1, 2003.
Upon query of Member Brodsky, David Sausjord, Revenue Services Manager, noted that the average number of monthly passes sold to seniors/disabled is approximately 10,000.
Member Brodsky queried about the average number of discounted tickets sold to seniors/disabled, how many in senior/disabled category pay cash. Mr. Buhrer noted it is approximately 350,000 year, approximately 1,000 a day.
Member Brodsky queried about the cost of paratransit round trip service. Mr. Buhrer directed attention to Attachment D, ADA Paratransit Fares, and noted that the one-way paratransit trip is the one that is limited by federal law to being able to charge at two times the adult cash fare. The other services are premium services that are not limited. Mr. Buhrer reported that these relationships were established by the Board of Directors when considering changes to the Paratransit Program and the indexing is actually included in the tariff. Once the Board of Directors makes a decision on the adult cash fare, the numbers become much more mathematical.
Upon query of Member Brodsky, Mr. Buhrer noted that VTA does not offer a monthly pass for paratransit. He noted that the cost per trip for paratransit is $30 and the yearly cost to provide ADA paratransit service is $32 million.
Member LeZotte referred to Mr. Buhrer’s comments made regarding the reaction received from the public being very similar to the Board with regards to seniors and adult. She noted it did not appear to her that he was taking that into consideration. Mr. Buhrer noted it is because this proposal was developed before the public meetings. The public meetings have taken place over the last week and a half and the memo was written at the beginning of the public comment period.
Member LeZotte directed attention to Attachment D and noted that it does not reflect, to her, what the Board requested. Mr. Buhrer noted it is reflected in the third column from the left.
Member LeZotte noted that she remembers a very lengthy discussion with regard to the youth fares and indicated that she does not see a major change in the youth fares. She noted there was a major discussion about San Jose State and the youth.
Member LeZotte noted what she is not seeing reflected is that there is still any give of VTA with regard to dealing with the comments both by the Board and the public. A 100% increase in fares to seniors and disabled is what is suggested, even though it is talked about in terms of discount.
Member LeZotte noted that there was information provided to Mayor Springer with regard to what revenue does each of these proposals get us. Mr. Buhrer noted that the information could be included as an additional attachment. Member LeZotte noted a concern that it appeared to her that the only thing VTA went forward with was the suggestion that VTA looked at only one change and how it showed itself as opposed to a couple of different things, the youth, the ECO Pass.
Mr. Buhrer noted that when looking at developing fare policy, the Board is going to need to take into account, long term, what is the appropriate percentages of discounts that they want to provide for different categories of customers.
Member Sandoval noted she was surprised that the analysis by Booz Allen & Hamilton was not able to give any real numbers. She directed attention to Page 10 of 11, Paragraph 2, “Due to the current Silicon Valley economic conditions, we’re not sure what the recovery period might be.” She noted if a firm were employed to run numbers, she would think they would be able to generate some kind of different scenarios.
Member Kniss left the meeting at 6:08 p.m.
Member Kennedy noted that this is a very complex issue that the Ad Hoc Financial Stability Committee and the Board has been wrestling with. The fundamental question is, how much of a responsibility does VTA have to provide a social service. Is it a social service supporting entity or should the social systems for paratransit come from other sources.
Member Kishimoto noted it would be helpful if she had a better idea of knowing the percentage of revenue boardings for youth, seniors, adults and disabled. She queried about information on the demographics of each segment. Mr. Buhrer noted that VTA has the demographics of the estimated amount to ridership that occur from each fare payment type. Mr. Buhrer noted that he could provide information on the percentage of boardings that occur for youth, seniors, adults, and disabled.
Member Kishimoto noted in regards to the business segment, VTA might want to concentrate more on the quality of service.
Member Perry noted he would feel much more comfortable in saying yes to fare changes, if he felt that something was being done to address the structural and operational problems within the organization.
Member Kishimoto queried if a performance audit was conducted. Mr. Buhrer noted that the consultants for the Ad Hoc Financial Stability have not conducted a performance audit. The consultants have looked at staffing levels in the aggregate compared to what data is available and what is called the National Transit Data Base.
Member Dixon encouraged Members to attend the Ad Hoc Financial Stability Committee Meetings. She encouraged Members to attend the April 25, 2003 Board of Directors Workshop.
Member Kennedy suggested Members Perry and Kishimoto be given the specific reports, presented to the Ad Hoc Financial Stability Committee, focusing on administrative costs.
Upon query of Member Dixon, Mr. Evanhoe requested that the Board Secretary’s Office provide PAC copies of the Draft Recommendations.
Member Brodsky noted he checked on operating costs, which is $5.84 per ridership. A person with one transfer, taking a round trip, is over $20 a day and picking somebody up and driving them back is $32 a day per person. He noted there must be ways that we can look at this, it is a lot of money. There should be some economies of scale. He noted that it could be discussed at another meeting. Member Brodsky noted that the information regarding operating costs was taken from the 2003 Second Quarter Performance Measures.
On order of Chairperson Risch, there being no objection, the proposed transit and Americans with Disabilities Act (ADA) paratransit fare modifications for implementation August 1, 2003 was discussed.
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