Technology Manager

Application Information

Posted: April 14, 2008; Open until filled.

Monthly Salary Range: $9,059 - $10,508 (Mid-Point) - $11,957

*This job bulletin may be closed any time after ten (10) days from the date of issuance if sufficient qualified applications are received. Therefore, it is important to submit your application as soon as possible.

Important: Each completed application must include answers to the Supplemental Questions listed below. Applications without the required supplement will be rejected. Résumés will not be accepted in lieu of answers to the questions.

The Position

Under general direction of the Chief Technology Officer, the Technology Manager plans, organizes, directs, and manages a major functional area within the Valley Transportation Authority’s (VTA) Technology Department including design, implementation, and maintenance of technology solutions that enable VTA to meet its business goals.

Key responsibilities include technology evaluation and planning; developing and maintaining standards and policies; operation and evolution of VTA information systems; implementation and support of Local Area Networks, Wide Area Networks, data communication and information delivery systems, and voice communications and delivery systems; operation and support for data center; database, SAP Basis, and UNIX support for the enterprise SAP application; support for desktop productivity tools; and implementation and support of client/server and web applications.

Key responsibilities include technology evaluation and planning; developing and maintaining standards and policies; operation and evolution of VTA information systems; implementation and support of Local Area Networks, Wide Area Networks, data communication and information delivery systems, and voice communications and delivery systems; operation and support for data center; database, SAP Basis, and UNIX support for the enterprise SAP application; support for desktop productivity tools; and implementation and support of client/server and web applications.

Ideal Candidate

• Five plus years in a leadership position related to business processes re-engineering, driving best practice solutions.
• Three plus years in managing complex SAP ECC 5.0 or 6.0 implementations. Knowledge or deployment experience with the public sector of SAP is highly valued.
• Experience in supporting and Certification in SAP’s FICO, BW, SRM, HR and other SAP modules used or planned to be used at VTA.
• Proven experience in driving strategies for development and enhancement of information systems.
• Three or more years in setting up project proposals, evaluating system integrators determining both IT and business staff and selecting/tradeoff analysis around new technology and ensuring projects are adequately staffed to build, install, and maintain software applications.

Minimum Qualifications

Submit proof of any education above high school level that you list on your application.

Significant training, education, and public or private sector experience managing a work force involved with information or operational technologies that demonstrate the required knowledge, skills, and abilities listed below. Development of the required skills, knowledge, and abilities is typically obtained through a combination of training and experience equivalent to:

• Graduation from an accredited college or university with a four-year degree in information systems, computer science, business or public administration, accounting, or a related field (You must submit proof of education with your application.); and
• Extensive increasingly responsible managerial experience directing and managing information systems programs, including several years of supervisory experience managing a work force with emphasis on using technology solutions in order to meet and further business goals.
• The ideal candidate will demonstrate a balance of both technology and management skills and abilities.

Knowledge of

• Software, hardware, networking, and communication technologies and their strategic application to a public transportation system;
• Program and project management principles and techniques used in leading and supporting multiple information technology programs and projects;
• Organizational planning and evaluation techniques in order to lead and manage the development, maintenance, evaluation, and execution of VTA’s Strategic Technology Plan;
• Principles, practices, techniques, and methods of managing diverse information systems functions including minicomputer and LAN/WAN systems, wireless systems, data and voice delivery systems, network security, 24x7 data centers, SAP enterprise application, and desktop applications.
• Principles and techniques of program planning, coding languages, machine scheduling, and complex record keeping;
• Operational characteristics, services, and activities of information systems and data processing functions;
• Principles of supervision and performance evaluation; Pertinent federal, state, and local laws, codes and regulations;
• Principles and practices of budget preparation and administration.

Ability to

• Provide vision, direction, and leadership, and create an effective customer-oriented culture;
• Provide technical and consulting leadership to employees and customers in developing new or improving their existing technology systems;
• Plan strategically to visualize and iterate long-range goals and needs, to provide direction and support to many project teams, and to facilitate the planning and development process to integrate with the VTA’s mission and goals;
• Plan, organize, direct, and coordinate the work of lower level staff;
• Select, supervise, train, motivate, assign, evaluate, counsel, and discipline staff;
• Lead and direct the operations, services, and activities of diverse information systems functions;
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals;
• Research, analyze, and evaluate new information systems and methods;
• Interpret and apply federal, state, and local policies, laws, and regulations;
• Effectively communicate, orally and in writing, business expectations to technical and managerial teams; communicate technical information to non-technical audiences, and effectively represent the VTA to external customers or stakeholders;
• Take initiative, reason logically, and be creative in developing and introducing new ideas.

Examination

The selection process will consist of an evaluation of the applicant’s training and experience based on the application, resume, and responses to the above supplemental questions. Only those applicants whose backgrounds best match the position will progress to the next phase of the selection process.

VTA complies with the Americans with Disabilities Act. Any applicant requiring special assistance for testing should notify the Employee Services Department if accommodation is required. Documentation will be required for those requesting accommodation.

Applicants for employment must be willing to be fingerprinted for the purpose of obtaining “Summary Criminal History Conviction Information” from State and Federal record agencies. All job applicants selected for appointment to this position are subject to pre-employment drug testing.

A final job applicant will be tested for five prohibited drugs (and their metabolites): cocaine, PCP, amphetamines, marijuana, and opiates.

Supplemental Questions

The current vacancy is for a Technology Manager in the Application Support Services area. Provide written responses to the questions below and attach to your application. Your responses should provide specific dates, employers, and your responsibilities.

1. Describe your education and training as it relates to the knowledge and abilities required for this position.
2. Describe your supervisory and management experience in directing information systems programs. 
3. Describe your training and experience with SAP and/or other ERP applications and programs.
4. Describe your managerial/supervisory experience in each of the following areas:

• Technology evaluation and planning relating to the development and implementation of long-range plans and strategies to integrate information management resources and an agency’s business plan to achieve objectives and business plan goals; 
• Development and implementation of standards and policies;
• Support for data base, SAP Basis, UNIX, and SAP application;
• Support for desktop productivity tools;
• Implementation and support of client/server and web applications.

Benefits

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Application Information

The recruitment for positions may close any time after 10 days from the date a job is posted if sufficient applications from qualified applicants are received. Therefore, it is important to submit your application as soon as possible.

Download a Job Application:

• VTA Job Application in Adobe Acrobat Format (pdf)
  • Submit this form only to apply for VTA positions.
  • You may type your information into the form.
  • Adobe Acrobat Reader 5.0 or later is required to view this PDF file.
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• VTA Job Application in plain-text format (txt)
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• To download this file, it may be necessary to right-click on the link and choose to download or save the file.

Job applications will not be accepted on line. They must be printed, signed, and delivered to the Human Resources Department.

If you are unable to print the VTA Employment Application, or you can not view the Job Bulletins from this website, you may request applications and/or copies of the bulletins by calling (408) 321-5575 or by emailing us at Personnel@vta.org.

You may also obtain Employment Applications and/or Job Bulletins by mail or by picking them up at:

Santa Clara Valley Transportation Authority
3331 North First Street
Human Resources Department - Building B
San Jose, California 95134-1927

Office Hours are Monday through Friday, 8:00 AM to 4:30 PM

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