Quality Assurance and Warranty Specialist - This Position Is Open To VTA Employees Only
 Application Information
Posted: June 23, 2008; Expires: 2008-07-07
$5,579 (Step 1) - $6,751 (Step 5)
*This job bulletin may be closed any time after ten (10) days from the date of issuance if sufficient qualified applications are received. Therefore, it is important to submit your application as soon as possible.
Important: Each completed application must include answers to the Supplemental Questions listed below. Applications without the required supplement will be rejected. Résumés will not be accepted in lieu of answers to the questions.
The Position
Position is typically filled at Step 1.
Under general supervision, the Quality Assurance & Warranty Specialist assists in planning, administering, implementing, and evaluating quality assurance and warranty control programs. This position will provide quality assurance and other support for light rail maintenance programs at VTA and will be based at the VTA Light Rail Division at 101 W. Younger, San Jose, California.
Minimum Qualifications
*Submit proof of all education high school level and above that you list on your application.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to
• Graduation from an accredited college or university with a four-year degree in Quality Science, Engineering, or other related field and
• Three (3) years of experience in quality control auditing, inspections, testing, and calibration control methods, techniques, and practices.
• American Society of Quality Certification (ASQC) in a quality area may be substituted for the required education.
Knowledge of
• Principles and practices of quality assurance and warranty control programs;
• Application of statistical methods and quality cost data analysis;
• Methods and techniques of quality auditing and principles of inspection and testing;
• Principles and practices of program and project administration;
• Fundamentals of a calibration control program.
Ability to
• Develop quality assurance and warranty control programs, plans, policies, procedures, and work instructions, in close cooperation with other staff;
• Gather, compile, analyze, and prepare quality assurance and warranty control reports, including analyzing data for trend reports;
• Coordinate, plan, and schedule supplier audits;
• Maintain compliance with Federal, State, and local laws and regulations pertaining to quality assurance plans, programs, auditing, documentation, and reporting requirements;
• Communicate effectively both orally and in writing;
• Prepare comprehensive reports and correspondence;
• Analyze situations, identify problems, and recommend solutions;
• Review and interpret contracts and provide technical input;
• Develop and interpret technical documents, specifications, and procedures;
• Train and provide leadership to others on procedures and policies relating to quality assurance and warranty programs;
• Establish and maintain effective working relationships with those contacted in the course of work;
• Operate a personal computer with common software applications (i.e., word-processing, spreadsheet, and databases); learn specialty software of the work unit.
Examination
The examination will include one or more of the following parts: application appraisal, supplemental screening, written examination, oral examination, and/or performance test.
VTA complies with the Americans with Disabilities Act. Any applicant requiring special assistance for testing should notify the Human Resources Department if accommodation is required. Documentation will be required for those requesting accommodation.
Applicants for employment must be willing to be fingerprinted for the purpose of obtaining “Summary Criminal History Conviction Information” from State and Federal record agencies.
All job applicants selected for appointment to this position are subject to pre-employment drug testing. A final job applicant will be tested for five prohibited drugs (and their metabolites): cocaine, PCP, amphetamines, marijuana, and opiates.
Supplemental Questions
Please provide written responses to the questions below and attach them to your application. Following evaluation of applications and supplemental question responses, those applicants deemed most qualified will be invited to continue in the selection process.
1. Describe your experience providing quality assurance and warranty support and performing oversight duties for construction, procurement, and/or maintenance projects and contracts.
2. Describe your experience performing quality audits, reliability and/or failure trend statistical analyses. What methods did you use to report your findings and how did you present your recommendations to correct and prevent the re-occurrence of audit non-conformances? Give specific examples.
3. Describe your experience with computerized maintenance or asset management systems, including assessing data quality compliance, and developing quality assurance program control forms, computerized databases, and procedures. Give an example of each area that applies.
Benefits
VTA offers a generous benefit package including: vision care, a choice of health plans, dental coverage, an employee assistance program, life insurance, holiday, vacation and sick leave. A credit union and deferred compensation are also available to employees at their option.
The Santa Clara Valley Transportation Authority (VTA) also contributes to the Public Employees Retirement System for the 2% at 55 Plan and pays the employee’s regular contribution of approximately 7%. The 7% contribution can be refunded to an employee who resigns prior to retirement.
Social Security taxes will be deducted from each employee’s bi-weekly salary.
As a condition of employment, each employee in this class must sign a payroll deduction authorization form providing for deduction of union membership dues or a service fee.
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Application Information
The recruitment for positions may close any time after 10 days from the
date a job is posted if sufficient applications from qualified applicants are
received. Therefore, it is important to submit your application as soon as
possible.
Download a Job Application:
Job applications will not be accepted on line. They must be printed, signed, and delivered to the Human Resources Department.
If you are unable to print the VTA Employment Application, or you can not
view the Job Bulletins from this website, you may request applications
and/or copies of the bulletins by calling (408) 321-5575 or by emailing us
at Personnel@vta.org.
You may also obtain Employment Applications and/or Job Bulletins by mail or
by picking them up at:
Santa Clara Valley Transportation Authority
3331 North First Street
Human Resources Department - Building B
San Jose, California 95134-1927
Office Hours are Monday through Friday, 8:00 AM to 4:30 PM
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