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VTA Customer On-line Response Form

Give us your Ideas, Suggestions & Comments

We welcome any ideas, suggestions and comments that you have regarding VTA's services and programs.

For comments on how VTA can improve this web site, send an e-mail to webmaster@vta.org.

Step 1: Comment Type
Please select the Category of Comment you wish to report ...
Comment Category:	Please choose a Comment Category Compliment Concern Suggestion Other Issues
Please review the list of Comment Topics below...
Bus or Rail Operator: such as positive or negative customer relations, missed stops, etc.
Light Rail Stations / Transfer Centers: such as cleanliness / condition, vandalism / graffiti, etc.
Bus Stops: such as cleanliness / condition, vandalism / graffiti, etc.
Shuttles (Including Dumbarton Exp., Hwy. 17 Exp. & Community Buses): such as such as missed stops, off route, etc.
Vehicle Maintenance: such as mechanical problems, bike issues, etc.
Service Design (route planning, scheduling): such as frequency, service hours, overload, etc.
Public Safety (fare inspectors, security concerns): such as threats, violent acts, etc.
No Show: such as Bus or Light Rail adhering to printed schedule, etc.
Title VI: Discrimination based on race, color or national origin is prohibited under VTA's Title VI Program.    A special Title VI Complaint Form is available.
Other: such as customer service, bike policy, etc.
After reviewing the above list, please select the Comment Topic...
Comment Topic:	Please choose a Comment Topic Bus or Rail Operator Light Rail Stations / Transfer Centers Bus Stops Shuttles Vehicle Maintenance Service Design Public Safety No Show Other