Service Changes

Comments Sought on Service Changes

VTA is currently asking for public comment on two proposed route changes; one in July and the second in October. Comments must be received by Monday, March 26, 2012 and can be sent to customer.service@vta.org or by phoning (408) 321-2300.

A summary of the proposed changes is provided below:

July
Routes 11/65—The proposal is to combine these two community routes. Benefits would include Line 11 riders having a direct connection to Diridon Station and service frequency on Line 65 would improve, from hourly to every 45 minutes.

October
The proposal is to introduce Limited Stop Line 323, between De Anza College and Downtown San Jose. Combined with Line 23, it means 9 buses an hour would serve this busy corridor on weekdays, 6:30 a.m. to 6:30 p.m. The cost of the increased service would be secured by delaying planned weeknight, Saturday and Sunday improvements on Line 522 that originally had been scheduled for July 2012.

The following service changes will take effect on Monday, April 2, 2012:

Line 10 - Free Airport Flyer: Santa Clara Transit Center-Metro Airport LRT Station via San Jose International Airport
Major weekday and minor weekend schedule changes will be made to improve connections with light rail and Caltrain.

Line 25- DeAnza College to Alum Rock Transit Center via Valley Medical Center
The timepoints at Valley Medical Center will be moved to the stops on Renova Drive. The timepoint at Clove & Thornton will be moved to Clove & Ginger in the eastbound direction. Minor weekday and weekend schedule changes will be made.   

Line 55- De Anza College to Great America
Minor weekday evening schedule changes will be made in the southbound direction to improve connections from light rail.

Line 60- Winchester Transit Center to Great America
Minor weekday schedule changes will be made..

Line 63- Almaden Expwy. & Camden to San Jose State University
Minor weekday schedule changes will be made in the southbound direction.

Line 70- Capitol LRT Station to Great Mall/Main Transit Center
Minor weekday and weekend schedule changes will be made.

Line 102- South San Jose to Palo Alto 
An additional afternoon trip will be added leaving Hansen & Page Mill at 4:03 p.m. due to high ridership demand.

Line 104- Penitencia Creek Transit Center to Palo Alto
The afternoon trips will be modified to depart Deer Creek at 4:01 p.m. and 4:28 p.m.   Other minor schedule changes will be made.

Line 120- Fremont BART to Lockheed Martin/Moffett Park
A new southbound morning trip will be added leaving Fremont BART at 8:13 a.m. due to high ridership demand.   Other minor schedule changes will be made.

Line 122- South San Jose to Lockheed Martin/Moffett Park 
Minor schedule changes will be made to the southbound trip leaving Lockheed Martin at 6:07 p.m.

Line 182- Palo Alto to IBM/Bailey Ave 
The morning southbound trip will be adjusted to leave El Camino & Page Mill at 7:27 a.m. and arrive at IBM Bailey at 8:34 a.m.   Minor running time adjustments will also be made to the afternoon trip..

Line 201- Downtown Area Shuttle (DASH)
Minor schedule changes will be made to improve connections with Caltrain.

NEW PAPER SCHEDULES

On April 2, new schedules can be found on board VTA buses and light rail as well as:

• VTA Downtown Customer Service Center, located at 2 N. First Street, Suite 100, at Santa Clara Street, San Jose. Available after 3/26/12
  The hours are Mon. - Fri., 9 am to 6 pm
• VTA Marketing and Customer Service, located at 3331 N. First Street at River Oaks, San Jose. The location is in the lobby of Building B.
  The hours are Mon. - Fri., 8 am to 4:30 pm Available after 3/26/12
• Email us at schedules@vta.org to have them mailed to you.

For more information, please contact VTA Customer Service at (408) 321-2300, TTY (408) 321-2330