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Customer Service

(408) 321-2300

customer.service@vta.org


July Service Changes

The following service changes will take effect on Monday, July 2

Major Changes

Line 53 West Valley College to Sunnyvale Transit Center - Major weekday schedule changes will be made to coordinate with new Homestead High School bell times.
Line 55 De Anza College to Great America – Major weekday schedule changes will be made to coordinate with new Fremont High School bell times. Minor weekend schedule changes will also be made.

Minor Changes:
102 South San Jose to Palo Alto - Minor weekday schedule changes will be made
103 Eastridge Transit Center to Palo Alto - Minor weekday schedule changes will be made
104 Penitencia Creek Transit Center to Palo Alto - Minor weekday schedule changes will be made

Shuttle Changes:
ACE Shuttles: Minor weekday schedule changes will be made

On July 2nd, new schedules can be found on board VTA buses and light rail as well as:

  • VTA Downtown Customer Service Center, located at 55A. West Santa Clara Street, San Jose.
    The hours are Mon. - Fri., 9 am to 6 pm
  • VTA Marketing and Customer Service, located at 3331 N. First Street at River Oaks, San Jose. The location is in the lobby of Building B.
    The hours are Mon. - Fri., 8 am to 4:30 pm
  • Email us at ccustomer.service@vta.org to have them mailed to you.

For more information, please contact VTA Customer Service at (408) 321-2300, TTY (408) 321-2330

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Notices & Service Alerts

Last update: 06/17/2019

Temporary Bus Stop Closure: for line 66 in Milpitas 6/18 - 8/27

Light Rail Service Disruption: June 22-23, Bus Bridge for 901 & 902, north & southbound between Karina and Santa Clara stations.

Cottle Parking Lot Closed for Repaving: No Parking at the Cottle Light Rail Station June 22, 23, and 29.

Temporary Bus Stop Closures: for lines 22, 23 & 323 in May and June.