Customer Service Photo

Contact Me


Customer Service

(408) 321-2300

customer.service@vta.org


October Service Changes

The following service changes will take effect on Monday, October 8, 2018: 

Major Changes 

Light Rail
Line 901:Santa Teresa to Alum Rock

The weekday Commuter Express trains will be discontinued. If needed, extra cars will be added to regular trains to handle capacity.
 
Express Lines
180 Great Mall/Main Transit Center/Aborn & White to Fremont BART: This line will terminate at Warm Springs BART instead of Fremont BART, in conjunction with BART extending both the Orange and Green lines to Warm Springs in September. Buses will operate non-stop between the Great Mall Transit Center and Warm Springs BART via Hwy. 880. Stops along Montague Expwy., Mission Blvd., Stevenson Blvd. and Civic Center Dr. will no longer be served. In addition, service will operate only during peak hours (6:00 to 9:30 a.m. and 4:00 to 7:30 p.m.). Midday and evening service will be discontinued due to low ridership. 

181 Fremont BART Station to San Jose Diridon Transit Center:This line will terminate at Warm Springs BART instead of Fremont BART, in conjunction with BART extending both the Orange and Green lines to Warm Springs in September. Weekday buses will operate non-stop between San Jose Civic Center and Warm Springs BART. Stops along Stevenson Blvd. and Civic Center Dr. will no longer be served. 

​NOTES: Lines 120 and 140 will remain at Fremont BART. Also, AC Transit Line 217 now operates between Great Mall and Warm Springs BART seven days a week.​ 

Other Changes

12 San Jose Civic Center to Eastridge Transit Center via San Jose Flea Market: - Minor weekday schedule changes 

14 Gilroy Transit Center to St Louise Hospital: - Minor weekday schedule changes 

16 Main & Dewitt to Burnett Ave: - Minor weekday schedule changes will be made

17 Gilroy Transit Center to St. Louise Hospital: -  Minor weekday schedule changes 

18 Gilroy Transit Center to Gavilan College: - Minor weekday schedule changes 

19 Gilroy Transit Center to 1st & Kern: - Minor weekday schedule changes 

22 Palo Alto Transit Center to Eastridge Transit Center via El Camino: - Minor weekday schedule changes 

23 De Anza College to Alum Rock Transit Center via Stevens Creek: - Minor weekday and weekend changes 

37 West Valley College to Capitol Light Rail Station: - Minor weekday schedule changes 

40 La Avenida & Inigo to Foothill College: - Minor weekday and weekend changes 

53 West Valley College to Sunnyvale Transit Center: - Minor weekday schedule changes 

54 De Anza College to Sunnyvale/Lockheed Martin Transit Center: - Minor weekday and weekend changes 

55 De Anza College to Great America: - Minor weekday schedule changes

58 West Valley College to Alviso: - Minor weekday schedule changes

60 Winchester Transit Center to Great America: - Minor weekday and weekend changes 

64 Almaden LRT Station to McKee & White via Downtown San Jose: - Minor weekday and weekend changes 

66 Kaiser San Jose to Milpitas/Dixon Road via Downtown San Jose: - Minor weekday and weekend changes

68 Gilroy Transit Center to San Jose Diridon Transit Center: - Minor weekday and weekend changes 

70 Capitol LRT Station to Great Mall/Main Transit Center: - Minor weekday and weekend changes 

72 Senter & Monterey to Downtown San Jose: - Minor weekday and weekend changes

522 Palo Alto Transit Center to Eastridge Transit Center: - Minor weekday and weekend changes 

On October 8, new schedules can be found on board VTA buses and light rail as well as:

  • VTA Downtown Customer Service Center, located at 55 - A. West Santa Clara Street, San Jose.
    The hours are Mon. - Fri., 9 am to 6 pm
  • VTA Marketing and Customer Service, located at 3331 N. First Street at River Oaks, San Jose. The location is in the lobby of Building B.
    The hours are Mon. - Fri., 8 am to 4:30 pm
  • Email us at customer.service@vta.org to have them mailed to you.

For more information, please contact VTA Customer Service at (408) 321-2300, TTY (408) 321-2330

Connect
With Us:

Trip Planner



Notices & Service Alerts

Last update: 10/19/2018

Temporary Bus Stop Closure: for line 22 in Sunnyvale 10/23 - 9/1/2019

Temporary Bus Stop Relocation: for lines 88, 88L & 88M 10/15 - 11/2

Long term reroute for line 25: due to construction at Valley Medical Center in San Jose 10/15

Permanent Bus Stop Closure: for lines 63, 64, 65, 72, 73, & 81 10/2