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Bus Performance

Bus Operations FY 2012
Annual
FY 2013
Annual
FY 2014
Annual
FY To Date 2015
1st Quarter
Met
Goal
FY To Date 2015
Goal
Total Boarding Riders (in millions) 32.05 32.40 32.48 8.09 No >=8.50
Average Weekday Boarding Riders 104,583 106,161 105,969 103,404 No >=107,500
Boarding per Revenue Hours 26.9 26.7 26.0 25.3 No >=26.6
Percent of Scheduled Service Operated 99.69% 99.70% 99.64% 99.66% Yes >=99.50%
Miles Between Major Mechanical Schedule Loss1 10,202 12,080 9,964 9,104 Yes >=8,000
Miles Between Chargeable Accidents 2 85,926 80,608 73,702 82,597 No >=100,000
On-time Performance 88.4% 87.4% 85.9% 85.3% No >=92.5%
Operator Personal Time Off 8.8% 8.5% 8.1% 6.9% Yes <=10.0%
Maintenance Personal Time Off 8.2% 7.4% 8.2% 5.5% Yes <=8.0%
Passenger Concerns per 100,000 Boardings 15.5 17.1 0.0 20.4 No <=11.8

Note: Ridership goals were developed using budget projections
1 Mechanical failure that prevents teh vehicle from completing a scheduled service due to limited vehicle movement or safety concerns
2 Goal is no more than one chargeable accident per year