Skip to Main Content Skip to Side Navigation Skip to Top Navigation
Customer Service Photo

Contact Me

Customer Service

(408) 321-2300

Home>Getting Around>GTFS Info>See Something, Say Something with VTAlerts.

See Something, Say Something with VTAlerts.

Picture of Flo taking a picture of a suspicious package
Safety and security is of the utmost importance at VTA and we continually strive to find easy-to-use tools and new technologies to make our transit system safe for all of our passengers. At VTA, we know that you are sometimes the first to observe safety concerns, suspicious activities and medical emergencies.

So, what can you do to help? VTA offers a mobile app for both the iPhone and Android smartphones, and the iPad. By downloading the FREE, VTAlerts app, you will have the ability to call 911 in the event of an emergency or instantaneously report safety concerns directly to VTA Transit Security when traveling on our system. The test function even allows you to try out the app prior to real-time submission. We encourage all riders to use this function immediately to get comfortable navigating the app.

VTAlerts allows you to report the following:

  • Unattended bag or package
  • Medical emergency
  • Safety concern
  • Suspicious activity
  • Vandalism
  • Robbery or theft
  • Crime in progress
  • Assault or Fight
Together, we can make VTA Bus and Light Rail safer and more comfortable for all.

The VTAlerts app is available on iPhone/iPad and Android devices or by searching "vtalerts” at your app store. If you do not own a smartphone, you can text-a-tip to (408) 610-1440.​ Please note: The VTAlerts app is not intended to replace 911 emergency services. In the event of an actual emergency, Call 911 for immediate assistance.



Notices & Service Alerts

Last update: 06/17/2019

Temporary Bus Stop Closure: for line 66 in Milpitas 6/18 - 8/27

Light Rail Service Disruption: June 22-23, Bus Bridge for 901 & 902, north & southbound between Karina and Santa Clara stations.

Cottle Parking Lot Closed for Repaving: No Parking at the Cottle Light Rail Station June 22, 23, and 29.

Temporary Bus Stop Closures: for lines 22, 23 & 323 in May and June.