Accessible Information

Accessible Information

Any information or documents that VTA makes available to the public must also be available in accessible formats, including VTA’s website. Information about bus and light rail services such as schedules and destinations are also available by contacting our Customer Service. If you need information made accessible in another format, for example in large print, Braille, or require information made available through audio, contact Customer Service to request that information at no cost for you.

Bus stop poles at many bus stops and transit centers are marked with raised letters and Braille that read “Bus”. VTA buses audibly announce the line number and destination when the doors open at bus stops.

Inside VTA buses, digital message boards and announcements inform customers of cross-street locations and significant bus stops along the route.

VTA will provide qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments upon request and at no charge. Accessible VTA Board documents are available upon request in various formats such as large print, Braille, or digitally via email by contacting us at:

VTA Board Secretary’s Office

3331 North First Street, Building B

San Jose, CA 95134-1906

Telephone: (408) 321-5680

Email: board.secretary@vta.org 

In accordance with the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act of 1964, VTA will make reasonable arrangements to ensure meaningful access to its meetings, for persons who have disabilities and for persons with limited English proficiency, who require translation and interpretation services at a Board of Directors meeting. Individuals requiring reasonable accommodations are asked to notify the Board Secretary’s Office at least 48 hours prior to the meeting. Individuals requiring language assistance should notify the Board Secretary’s Office at least 72 hours prior to the meeting. The Board Secretary may be contacted by phone at (408) 321-5680 or (408) 321-2330 (TTY) or by e-mail: board.secretary@vta.org.

Accessible Information

Any information or documents that VTA makes available to the public must also be available in accessible formats, including VTA’s website. Information about bus and light rail services such as schedules and destinations are also available by contacting our Customer Service. If you need information made accessible in another format, for example in large print, Braille, or require information made available through audio, contact Customer Service to request that information at no cost for you.

Bus stop poles at many bus stops and transit centers are marked with raised letters and Braille that read “Bus”. VTA buses audibly announce the line number and destination when the doors open at bus stops.

Inside VTA buses, digital message boards and announcements inform customers of cross-street locations and significant bus stops along the route.

VTA will provide qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments upon request and at no charge. Accessible VTA Board documents are available upon request in various formats such as large print, Braille, or digitally via email by contacting us at:

VTA Board Secretary’s Office

3331 North First Street, Building B

San Jose, CA 95134-1906

Telephone: (408) 321-5680

Email: board.secretary@vta.org 

In accordance with the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act of 1964, VTA will make reasonable arrangements to ensure meaningful access to its meetings, for persons who have disabilities and for persons with limited English proficiency, who require translation and interpretation services at a Board of Directors meeting. Individuals requiring reasonable accommodations are asked to notify the Board Secretary’s Office at least 48 hours prior to the meeting. Individuals requiring language assistance should notify the Board Secretary’s Office at least 72 hours prior to the meeting. The Board Secretary may be contacted by phone at (408) 321-5680 or (408) 321-2330 (TTY) or by e-mail: board.secretary@vta.org.