Accessibility: VTA Access ParatransitVTA ensures a comparable paratransit service is provided to eligible individuals with disabilities who cannot use conventional public transit service due to their physical, visual or cognitive disabilities. Read to learn more about paratransit Service, eligibility, and how to apply.
Address and Telephone Numbers:
CONTACTING VTA ACCESS PARATRANSIT
VTA ACCESS Paratransit
3331 N. First Street
San Jose, CA 95134
General Administration, Customer Service, Client Accounts & Eligibility
8:00 AM to 5:00 PM Weekdays (Closed Major Holidays)
Number: (408) 321-2380
TTY: (408) 321-2330
The paratransit eligibility application process begins with an informational brochure from VTA ACCESS Paratransit: (408) 321-2381 / (408) 321-2330 (TTY).
The paratransit information brochure contains a one-page application to complete and sign. Brochures are available in English,Spanish, Chinese and Vietnamese. VTA ACCESS Paratransit provides language assistance to any individual in need of translation services.
All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request. Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language.
Light Rail Service Impacts, 5/6/18: Bus bridge between Baypointe and Civic Center stations, serving all light rail stations in between.
Temporary Bus Stop Closure: For line 13 near Via Valiente
Temporary Bus Stop Closure: for line 42 in San Jose 4/17 - 4/27
Temporary Bus Stop Closure: for line 66, 72, 73, 82 in Downtown San Jose through August 2019