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Accessibility: VTA Access Paratransit

VTA ensures a comparable paratransit service is provided to eligible individuals with disabilities who cannot use conventional public transit service due to their physical, visual or cognitive disabilities. Read to learn more about paratransit Service, eligibility, and how to apply.

New Account Balance Requirements!​ 
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VTA Access Paratransit vehicle

VTA ACCESS Paratransit Newsletter - The ACCESS Connection

Address and Telephone Numbers: 


VTA ACCESS Paratransit
3331 N. First Street
San Jose, CA 95134
General Administration, Customer Service, Client Accounts & Eligibility
8:00 AM to 5:00 PM Weekdays (Closed Major Holidays)
Number: (408) 321-2300
TTY: (408) 321-2330

The paratransit eligibility application process begins with an informational brochure from VTA ACCESS Paratransit: (408) 321-2300 / (408) 321-2330 (TTY).  
The paratransit information brochure contains a one-page application to complete and sign. Brochures are available in English,SpanishChinese and Vietnamese.  VTA ACCESS Paratransit provides language assistance to any individual in need of translation services.
All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request.  Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language.

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Notices & Service Alerts

Last update: 07/24/2017

Reroute of Line 68: Due to National Night Out 8/1

Reroute of line 14 & 68: in Gilroy due to the Garlic Festival 7/29 - 7/30

Reroute of Line 54: Due to City Hall Event 7/29

Reroute of Lines 140, 200 & 330: Due to Levi's Stadium Event 726