Accessibility: VTA Access Paratransit
VTA ensures a comparable paratransit service is provided to eligible individuals with disabilities who cannot use conventional public transit service due to their physical, visual or cognitive disabilities. Read to learn more about paratransit Service, eligibility, and how to apply.
- Eligibility Brochure & Application
- Reasonable Modification
- Frequently Asked Questions
Address and Telephone Numbers:
CONTACTING VTA ACCESS PARATRANSIT
VTA ACCESS Paratransit
3331 N. First Street
San Jose, CA 95134
General Administration, Customer Service, Client Accounts & Eligibility
8:00 AM to 5:00 PM Weekdays (Closed Major Holidays)
Number: (408) 321-2300
TTY: (408) 321-2330
The paratransit eligibility application process begins with an informational brochure from VTA ACCESS Paratransit: (408) 321-2300 / (408) 321-2330 (TTY).
The paratransit information brochure contains a one-page application to complete and sign. Brochures are available in English,Spanish, Chinese and Vietnamese. VTA ACCESS Paratransit provides language assistance to any individual in need of translation services.
All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request. Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language.
Eastbound 17th BRT Station Maintenance: Temporary Relocation of Eastbound 17th BRT Bus Stop
April Service Changes: take effect on Monday, April 10, 2017.
Reroute of Line 25: due to construction at Valley Medical Center 3/4 - 4/2
Utility Work Along North First Street: Work will be extended through April 17, 2017 from 9:00 p.m. to 5:00 a.m.