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Home>Getting Around>Paratransit>Accessibility: VTA Access Paratransit

Accessibility: VTA Access Paratransit

VTA ensures a comparable paratransit service is provided to eligible individuals with disabilities who cannot use conventional public transit service due to their physical, visual or cognitive disabilities. Read to learn more about paratransit Service, eligibility, and how to apply.


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VTA Access Paratransit vehicle

Current VTA ACCESS Paratransit Newsletter - The ACCESS Connection

Access Connection - Archive


Address and Telephone Numbers: 

CONTACTING VTA ACCESS PARATRANSIT

VTA ACCESS Paratransit
3331 N. First Street
San Jose, CA 95134
 
General Administration, Customer Service, Client Accounts & Eligibility
8:00 AM to 5:00 PM Weekdays (Closed Major Holidays)
Number: (408) 321-2300
TTY: (408) 321-2330

The paratransit eligibility application process begins with an informational brochure from VTA ACCESS Paratransit: (408) 321-2300 / (408) 321-2330 (TTY).  
 
The paratransit information brochure contains a one-page application to complete and sign. Brochures are available in English,SpanishChinese and Vietnamese.  VTA ACCESS Paratransit provides language assistance to any individual in need of translation services.
 
All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request.  Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language.

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Notices & Service Alerts

Last update: 08/22/2017

Reroute of Line 64: in San Jose due to construction 8/28 - 8/31

Reroute of line 39: due to Nagar Kirtan Procession 9/3

WB Camden at Leigh Temporary Bus Stop Closure: Damage to the concrete curb and sidewalk will be repaired.

Temporary Bus Stop Closure: for Line 68 SB 8/21 - 2/23