Customers have had questions about the capacity thresholds on VTA buses with the current COVID physical distancing requirements. VTA limits bus capacity as follows - actual capacity may vary depending how many people are riding in groups:
- 11-20 passengers on extra-long buses
- 8-15 passengers on 40-foot buses (most routes)
- 7-13 passengers on 35-foot buses
Operators may need to turn on a "drop off only" sign and pass up customers if these limits are reached.
And don't forget, with the new real-time capacity feature on the Transit app, waiting passengers can see if their bus has enough room to stop and allow more passengers on board. On the Transit app, a “people” icon appears with the approaching bus icon and, when touched on the screen, a text balloon pops up to indicate the level of crowding or if the bus is full.
"Safely Distance" is Point 3 of our 10-Point Plan to Strengthen Trust in Transit. Visit our COVID-19 Information Center for more.