VTA COVID-19 Information Center

Service Updates

Light Rail service will resume Thursday 4/9/20, running 6 am - 6 pm Monday through Friday. Click UPCOMING on light rail line pages to view schedules for the Blue, Green and Orange lines.

VTA is running reduced bus service, with some routes suspended or coming less often. Most service ends at 9 p.m., including Route 22 effective 4/6/20.

We are not collecting fares at this time.

Service Alerts

Want alerts about your route?

Find your route on our Service Alerts page, or look for alerts at the top of your route’s page.

You can also subscribe to your real-time service alerts for your routes in the Transit app. This includes automated alerts for canceled trips.

VTA continues to closely monitor the Coronavirus Disease 2019 (also known as COVID-19), staying in contact with the Centers for Disease Control and Prevention (CDC) and the Santa Clara County Public Health Department.

We understand how news of the virus is causing stress and anxiety, especially as it relates to travel and public spaces. We cannot stress enough how important it is for individuals to take precautions and responsibility for their own well-being to help slow the spread of COVID-19.

Any public space creates an opportunity for exposure to respiratory viruses, which is why it’s important to review the best way to prevent infection. Of course, avoiding exposure is the primary way.

Is this an Essential Trip? Yes - OK to ride. No - go home! Stay Home. Stop the Spread.

Social Distancing

To help with overcrowding, VTA is

  • Asking those who do not need to ride to save room for those who do
  • Deploying more 60-foot buses on busy routes
  • Loading some customers in the front of the bus, most through the rear door
  • Operators call dispatch as buses get too full for social distancing 
  • Documenting where we “pass up” customers so we can make service adjustments

Wash hands for at least 20 seconds with soap and warm water or use alcohol-based hand sanitizers.

Avoid touching your face, particularly your eyes, nose, and mouth.

Cough or sneeze into a tissue, sleeve, or arm. Do not use your hands.

If you are sick, PLEASE stay home.

What is VTA doing?

Each day, VTA buses and light rail vehicles are cleaned during daily servicing, removing routine dirt and debris.

Service Workers wipe down the interior and frequently touched surfaces are disinfected using a bleach-based cleaning solution.

    Enhanced Cleaning Efforts​​​​​
    • A more detailed cleaning each day when the buses pull into the operating divisions
    • There is a station at each bus yard for operators to do additional wipe down of surfaces as they begin their routes.
    • Road call mechanics responding to calls (or if they are on stand-by) are being provided with bleach cleaning solution and rags to wipe down surfaces.
    • Cleaning crews at the end of each light rail line wiping down surfaces when the trains turn around to start their route again.

     

    Access Paratransit Customers

    MV Transportation is responsible for operating, the cleaning and upkeep of the paratransit Access vehicles for VTA. 

    We are working hand in hand to be consistent with customer information sharing and vehicle cleaning efforts which include:

    • Daily cleaning of interiors (i.e. dashboards, steering wheels, railings, seats, seatbelts, etc.) 
    • Drivers are also provided cleaning supplies to decontaminate throughout the day.
    • Detailed cleaning is occurring twice a month, in addition to daily cleaning.
    • Drivers are provided with safety tips to ensure they are following the CDC recommended healthy habits (frequent hand washing, not touching face, etc.)

    People who think they may have been exposed to Coronavirus should contact their healthcare provider immediately. For the latest health information regarding Coronavirus, visit the Santa Clara County Public Health website at www.sccphd.org/coronavirus or www.cdc.gov.

    VTA remains in regular contact with the regional Operations Area of the state’s Office of Emergency Services and any additional response would be made in coordination with those organizations.

    Last Updated

    04/07/2020 - 11:07 AM