Better Bus Stops

The Better Bus Stops program funds amenities at bus stops improving the rider experience. Launched in 2020, the program improves bus stops is funded by 2016 Measure B. Transit riders may have noticed new amenities installed at high frequency stops and corridors. 

Transit Rider Amenities

Shelters

Starting in 2018 VTA’s new shelter design rolled out along Santa Clara Street, Alum Rock Avenue, Stevens Creek Boulevard, San Carlos Boulevard, Story Road and Keyes Street. More will be installed in 2022 through the Better Bus Stops program county-wide. 

Image of people waiting at Stevens Creek bus shelter.

Lighting 

The shelter upgrades include improved LED lighting that provides brighter lighting for passengers even under street lights. All new shelters will have an LED light at the roof, an

The Better Bus Stops program funds amenities at bus stops improving the rider experience. Launched in 2020, the program improves bus stops is funded by 2016 Measure B. Transit riders may have noticed new amenities installed at high frequency stops and corridors. 

Transit Rider Amenities

Shelters

Starting in 2018 VTA’s new shelter design rolled out along Santa Clara Street, Alum Rock Avenue, Stevens Creek Boulevard, San Carlos Boulevard, Story Road and Keyes Street. More will be installed in 2022 through the Better Bus Stops program county-wide. 

Image of people waiting at Stevens Creek bus shelter.

Lighting 

The shelter upgrades include improved LED lighting that provides brighter lighting for passengers even under street lights. All new shelters will have an LED light at the roof, an accent light on the front column and an advertisement light if there is an advertisement display. 

People waiting at lighted bus shelters

Where there is lack of adequate lighting at night, new solar lights have been installed, with many installed along Monterey Highway in south county (Morgan Hill and Gilroy). There are push for light buttons to turn on the lights to signal the bus operator at night, improving rider safety and visibility at bus stops. 

Images of light-up poles at bus stops

Seating

Improved seating design for transit riders has started installation with a new metal bench that will replace VTA’s wooden benches and a compact Simme-Seat bench to offer seating for transit riders in constrained spaces. 

Image of new bus stop bench and Simme pole seat

Sidewalk, Wheelchair Boarding, Bus Pads

The planned sidewalk upgrades will improve the streetscape, providing wider sidewalks for ADA boarding, replacing any older cracked sidewalks, tripping hazards and adding concrete bus pads where asphalt has been impacted by frequent stopping. 

Picture of bus with ramp deployed, next to rendering of ADA sidewalk improvements.

ADA Enhancements

Finding ways to improve accessibility at bus stops is a goal for the Better Bus Stops program. During a system-wide survey of all bus stops approximately 20% of bus stops had braille. Now an effort to install braille placards at all stops has begun and will be completed soon.

Image of braille placard on bus stop pole
2020-2021 Cycle

Bus stops selected for each cycle of the Better Bus Stops program depend on ridership (as guided by VTA’s Transit Passenger Environment Plan) and bus stop improvements identified in community engagement efforts. Many of the stops improved this cycle are a result of VTA’s Fast Transit Bus Stop Balancing program, Morgan Hill Community-Based Transportation Plan, and past community-based transportation plans.

  • 2 custom shelters at Santa Clara Valley Medical Center (SCVMC)
  • 5 Simme Seats
  • 50 metal benches
  • 30 solar lights
  • 1,276 braille placards

Shelter installation was funded by 2016 Measure B and MTC’s Lifeline Program for the new SCVMC Shuttle that started service June 14, 2021. The service is a partnership with Santa Clara Valley Medical Center and Santa Clara County. 

Image of new shuttle stop at Santa Clara Valley Medical Center
2022 Cycle

There are more improvements coming in 2022. These include:

  • 33 shelters with lighting
  • 7 benches
  • 23 bike racks
  • 33 trash receptacles
  • 12 concrete bus pads
  • 17 sidewalk improvements

 

Tell us about your bus stop!

Throughout the year, we have will have two surveys available to provide input on amenities at bus stops. Bi-annually, the program will collect the input from riders about which amenities are most desired and where special amenity needs may exist. 

  1. Please take our Rider Survey! This is an opportunity for our transit riders to tell us what amenities are more valuable. This Rider Survey will be open throughout the year and data will be collected bi-annually to determine our next cycle of improvements
  2. How could we improve your bus stop? Find out about proposed improvements and Rate Your Stop to give us feedback on stops you use regularly.

Timeline

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Plan Development
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Public Input
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Design and Engineering
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Final Project List Created
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Construction
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Funding

Total Funding
$6.7 Million