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What are VTA's regional transfer rules?
VTA has agreements with the following regional transit operators to provide convenient transfers - find the details on our Regional Transfers page:
- Highway 17 Express
- Caltrain
- BART
- ACE
- AC...
Where can I buy or load value on a Clipper card?
Find out your options for loading value on a Clipper card on our Clipper page or on Clipper.com.
How can I contact VTA departments?
Find out how to contact ACCESS Paratransit, Human Resources, Board Secretary's office, Title VI and other departments on our Contacts page.
How deep are the single-bore tunnel station platforms?
At approximately 90 feet below ground, the boarding station platforms are comparable to other underground stations in California and around the United States. Within the Bay Area, it is about the same...
Did VTA environmentally clear the twin-bore tunnel? What would happen if VTA were to switch to the twin-bore tunnel now?
In early April 2018, the VTA Board of Directors approved VTA’s BART Silicon Valley Phase II Extension (BSVII) Project, certified the Final Subsequent Environmental Impact Report (SEIR) as CEQA lead...
What would happen if we switched to twin bore now?
In 2008, before the BART Extension Program was broken into two phases, a twin bore configuration with cut-and-cover stations was relatively advanced. However, those plans are now nearly 15 years old...
What is Real Time?
Real Time is a way to identify where in the route your bus or light rail train is currently. Real time data is fed from the bus or light rail train to keep track of the vehicle's location.
Our new...
Which agencies will own and operate the BART Silicon Valley Extension?
As Santa Clara County's Congestion Management Agency, VTA is responsible for designing and constructing the BART Silicon Valley Extension Program. VTA will own all the property, facilities, and...
How did VTA determine a single-bore tunnel was the best option for Phase II? Has the single-bore tunnel been used elsewhere?
During the environmental clearance phase of the VTA’s BART Silicon Valley Phase II Extension Project, both the twin-bore and single-bore tunneling methodologies were evaluated and assessed regarding...
Is the tunnel unusually deep?
At approximately 90 feet below ground, station platform and tunnel depth is comparable to several other stations throughout the United States. Locally, it is about the same depth as the Union Square...
How did the stations get designed the way they are?
All stations are designed per BART standards and house many required BART support facilities within:
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First, all stations have 700-ft long platforms to accommodate a typical 10-car BART train. ...
How much do I pay for parking at the Berryessa and Milpitas Transit Centers?
VTA offers paid parking at the Berryessa and Milpitas Transit Centers. Both locations have garage and surface lot parking.
To avoid waiting for pay kiosks at transit centers, VTA recommends its...
How can the public learn more about Phase II construction activities?
Through public meetings, Community Working Group meetings, and the Project website & hotline, VTA is committed to keeping you informed on future construction activities. VTA will meet with...
Can I use my Clipper Card to rent a bike locker?
Yes. You will be able to access the new lockers with Clipper Card, BikeLink app on your phone, or a BikeLink card. See BikeLink access page for details. Note that VTA’s old lockers only support...
How much does it cost?
Rent a locker for 5 cents an hour. If you go over the maximum time, the rate increases to 12 cents an hour.
What will happen to the lockers VTA rents to one individual?
VTA is replacing all bike lockers, including the bike lockers we currently rent to individual bicyclist with on-demand BikeLink eLockers.
Can I park my cargo bike in a locker?
Probably. We will be providing at least one space for oversized bicycles at each location.
Can I park my scooter in a bike locker?
Yes, the new lockers are taller than the old lockers, and so push scooters and electric scooters will fit.
I have a great idea for where to put a locker. Who can I talk to?
Please contact Customer Service at 408-321-2300 or by email customer.service@vta.org
Can I get a refund if I am currently renting a VTA bike locker?
You can contact VTA’s Customer Service at 408-321-2300. A case report will be filled out and we need the key returned before a refund can be issued.
Who oversees safety and security at the Berryessa and Milpitas BART stations and transit centers?
BART Police is responsible for safety and security within the BART station gates, on the platforms, and in the trains.
VTA contracts with the Santa Clara County Sheriff's Office to maintain public...
Who owns the BART stations in Berryessa/North San José and Milpitas? Who operates the different services?
VTA built and owns both new transit centers and the BART stations in them. Through an agreement, VTA pays BART to operate and maintain the BART stations, trains, and tracks. In short, BART operates...
How much does it cost to ride BART from Milpitas and Berryessa/North San José?
BART charges a distance-based fare. For information on how much it costs to go to other BART stations, see the fare calculator on BART's website.