Search

Cash in excess of $100 left on VTA is turned over to the Santa Clara County Sheriff. Contact the Sheriff's office at 408-808-4400 to check for found cash.

Visit VTA's Fares page for details about our fares and payment options.

VTA offers discounted fares for Youth (5-18), Senior (65+), and people with disabilities. Visit our Fares page to learn more.

Visit our Fares page to find out what proof is required for Senior (65+), Disabled and Youth (5-18) discounts.

If your card is registered, contact Clipper Customer Service to report it lost or stolen:

• Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or
• Call 877.878...

Visit 511.org for information about replacing a lost or stolen Regional Transportation Connections (RTC) card.

In the event of an emergency, call 911 for immediate assistance.

Download the free VTAlerts app to report safety concerns, suspicious activities and medical emergencies. If you do not own a...

You can contact VTA’s Customer Service at 408-321-2300. A case report will be filled out and we need the key returned before a refund can be issued. 

Yes. You will be able to access the new lockers with Clipper Card, BikeLink app on your phone, or a BikeLink card. See BikeLink access page for details.  Note that VTA’s old lockers only support...

Rent a locker for 5 cents an hour. If you go over the maximum time, the rate increases to 12 cents an hour. 

VTA is replacing all bike lockers, including the bike lockers we currently rent to individual bicyclist with on-demand BikeLink eLockers. 

Probably. We will be providing at least one space for oversized bicycles at each location. 

Yes, the new lockers are taller than the old lockers, and so push scooters and electric scooters will fit. 

Contact BikeLink. 

Please contact Customer Service at 408-321-2300 or by email customer.service@vta.org

The North American Industry Classification System (NAICS) is used by the United States, Canada, and Mexico to classify businesses by industry.

VTA uses the NAICS business code system in its Vendor...

Tolls change as traffic conditions change. When traffic increases, tolls increase. When traffic decreases, tolls decrease. Solo drivers decide if the travel time savings are worth the price.

A driver...

VTA built and owns both new transit centers and the BART stations in them. Through an agreement, VTA pays BART to operate and maintain the BART stations, trains, and tracks. In short, BART operates...

Seats near the front door of all VTA buses and Light Rail trains are designated for seniors and persons with disabilities.

Passengers who want to use the priority seating area but find that it is...

Mobility devices must be secured every time when used upon a VTA bus. VTA also recommends, but does not require, the use of lap belts and shoulder harnesses.

Bus operators are responsible for...

Bus operators will assist passengers with disabilities and seniors:

• Boarding or exiting buses
• Using the wheelchair lift or ramp and deploying it on request (anyone may request the use of the lift...

Service animals and service-animals-in-training may ride on VTA buses and light rail trains. Service animals are specially trained animals that assist persons with disabilities. The customer’s...

A personal care attendant is someone who accompanies a passenger with a disability to provide assistance with the trip or with tasks needed at the trip’s destination.

Attendants with passengers...

VTA is using innovation to minimize impact to small businesses. VTA and BART chose the single-bore tunnel construction methodology to reduce street-level impacts to the extent feasible that...

Our printed and online schedules only list major timepoints for reference, but trains will stop at all stations when a customer onboard requests the stop or someone is waiting to board.

You can use...