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I have a great idea for where to put a locker. Who can I talk to?
Please contact Customer Service at 408-321-2300 or by email customer.service@vta.org
How do I rent a bike locker?
For a list of VTA bike locker locations, visit the BikeLink website.
At sites where bike parking demand exceeds parking supply, VTA is transitioning from the current one-locker-per-person system to...
Who oversees safety and security at the Berryessa and Milpitas BART stations and transit centers?
BART Police is responsible for safety and security within the BART station gates, on the platforms, and in the trains.
VTA contracts with the Santa Clara County Sheriff's Office to maintain public...
Who owns the BART stations in Berryessa/North San José and Milpitas? Who operates the different services?
VTA built and owns both new transit centers and the BART stations in them. Through an agreement, VTA pays BART to operate and maintain the BART stations, trains, and tracks. In short, BART operates...
How much does it cost to ride BART from Milpitas and Berryessa/North San José?
BART charges a distance-based fare. For information on how much it costs to go to other BART stations, see the fare calculator on BART's website.
What is the BART schedule and how frequent does it run?
Please refer to the BART Schedule page for the most up to date information as well as access to the BART trip planner.
How long does it take to go from the Milpitas and Berryessa/North San José BART stations to San Francisco?
It takes about 59 minutes from Milpitas and 63 minutes from Berryessa/North San José to travel to San Francisco's Embarcadero BART Station.
Who are Limited English Proficient Persons?
People who do not speak English as their primary language and who have limited ability to read, speak, write, or understand English can be limited English proficient, or “LEP.” These individuals may...
Is parking free after 3 pm, before 4am, Weekends or holidays at Milpitas and Berryessa transit centers?
No, these parking lots are operated by VTA and parking fees will be enforced 24 hours per day, 7 days a week, including holidays. The Milpitas and Berryessa Parking information page provides...
Can I reserve a parking space at the Milpitas and Berryessa transit centers?
No. All parking is first come, first serve.
Does VTA offer long-term parking at a BART Station?
Yes, advanced payment for long-term parking at the Berryessa and Milpitas transit centers can be made at www.vta.org/payparking or at on-site pay stations at the rate of $7 per calendar day. There is...
How is parking enforced at the Milpitas and Berryessa transit centers?
An automated license plate reader system moves through all parking lots and garages to ensure every vehicle parked has paid.
How much does motorcycle parking cost at the Milpitas and Berryessa transit centers?
Motorcycles parked in the designated “Motorcycle Parking” area park for free.
If you park your motorcycle in a regular parking space intended for a vehicle larger than a motorcycle, you will be...
How many electric vehicle charging stations does VTA offer, and how much does it cost to charge?
There are 24 ChargePoint electric vehicle charging stations in each of the Milpitas and Berryessa transit garages that are first come, first serve.
The fee to charge your electric vehicle is...
Who patrols the parking areas at the Milpitas and Berryessa transit centers?
Law enforcement officers patrol these areas. If you are ever worried about your safety or the safety of others, please call 9-1-1.
How does Express Lanes tolling work?
Tolls change as traffic conditions change. When traffic increases, tolls increase. When traffic decreases, tolls decrease. Solo drivers decide if the travel time savings are worth the price.
A...
How is Express Lanes toll revenue used?
Revenue remaining after supporting the operations and maintenance of the Express Lanes will be used to fund transportation improvements along their respective corridors. This can include transit...
Where can I enter and exit the SR 237 Express Lanes?
Drivers can enter and exit the 237 Express Lanes anywhere, except where there are double white lines.
Southbound on I-880
When driving southbound on I-880, you may enter the Express Lane in...
When do routes 246 & 247 operate?
School 246 and 247 only operate on school days when Milpitas High School is in session during the regular school year.
Visit our School Trippers page for more information.
Can service animals ride on VTA buses and light rail trains?
Service animals and service-animals-in-training may ride on VTA buses and light rail trains. Service animals are specially trained animals that assist persons with disabilities. The customer’s...
Can a personal care attendant ride with a person with disabilities?
A personal care attendant is someone who accompanies a passenger with a disability to provide assistance with the trip or with tasks needed at the trip’s destination.
Attendants with passengers...
When does School 256 operate to and from Willow Glen High School?
School 256 only operates on days when Willow Glen High School is in session during the regular school year and is subject to adjustment or cancellation based on school calendars.
For adjusted...